When it comes to due diligence, many common practices are followed by professional process servers across the field:

· Multiple Service Attempts: Process servers often try to serve legal documents at different times of the day and on various days including mornings, evenings, and weekends. This increases the likelihood of catching the recipient at home. Some process servers schedule attempts every 48 hours with specific times set aside.

· Verifying Address and Contact Information: It’s important to double-check that the address is correct before serving. This might involve reviewing public records, using online databases, or confirming with neighbors or building management. Whenever an address is unclear, confirmation from at least two independent sources is usually required.

· Observing and Gathering Details: Simply knocking on the door isn’t enough. Process servers note important details such as whether lights are on, the presence of vehicles, or delivery activity that hint at occupancy. Any conversation with residents or neighbors is carefully documented as it may offer clues about the person’s schedule or whereabouts.

· Keeping Thorough Records: Every attempt is recorded with dates, times, locations, and any details about interactions or observations. Many process servers now use mobile apps with GPS tracking and photo capabilities to create verifiable records.

· Understanding Local Regulations: Since practices can vary from state to state, it’s important for process servers to be well-versed in local laws. This covers rules for direct personal delivery as well as for alternative methods such as substituted service or service by publication.

· Maintaining Professionalism and Persistence: Even when individuals avoid service or behave uncooperatively, process servers continue their efforts respectfully and persistently. This attitude is crucial to ensuring legal documents are ultimately delivered as required.

When personal service isn’t successful despite these careful efforts, process servers compile their detailed records and present them to the court to request approval for alternative methods. These records serve as clear evidence that every reasonable step was taken.