The client or process server can call to inquire if they are unsure if the individual they are serving is admitted to the hospital. If you are familiar with a patient’s name, you can get in touch with a hospital to inquire about their status—such as stable or critical—as well as their location (in certain cases). If the individual is under treatment for a condition like substance misuse or requires mental care, it could be hard to find out where they are without going against their HIPAA rights. A patient or their guardian may occasionally instruct the hospital not to disclose information, in which case the process server is legally prohibited from learning whether the patient has been hospitalized.